Effective Date: 01/01/2026

Nestlight (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Name, billing address, shipping address
  • Email address and contact details
  • Order history and purchase information
  • IP address, browser type, and device information
  • Any information you voluntarily provide through forms or customer enquiries

We only collect information necessary to operate our business and provide our products and services.

2. Payment Information & Credit Card Security

Nestlight does not store, process, or retain credit card details.

All payments are securely processed through trusted third-party payment gateways (such as Stripe, PayPal, or similar providers) that comply with PCI-DSS security standards. Your credit card details are encrypted and handled directly by these providers and are never accessible to us.

3. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders and provide customer support
  • Meet legal, accounting, and tax obligations
  • Improve our services and customer experience

Once information is no longer required for these purposes, it is securely deleted or anonymised.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyse website traffic and performance
  • Improve functionality and user experience

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Media & User-Submitted Content

If you upload images, reviews, or other content to our website:

  • You grant Nestlight permission to display and store this content
  • Uploaded media should not contain embedded location data (EXIF GPS), as visitors may be able to extract such information
  • We reserve the right to remove content that violates our terms, is inappropriate, or infringes on third-party rights

6. Copyright & Intellectual Property

All content on the Nestlight website — including images, product designs, graphics, text, logos, and branding — is the intellectual property of Nestlight unless otherwise stated.

You may not reproduce, distribute, modify, or use any content from this website without prior written permission.

Unauthorised use of our intellectual property may result in legal action.

7. Sharing of Information

We do not sell or rent personal information to third parties.

We may share information only with trusted service providers when required to:

  • Process payments
  • Deliver orders
  • Provide website hosting, analytics, or marketing services

These providers are obligated to protect your information and use it only for agreed purposes.

8. Data Security

We take reasonable technical and organisational measures to safeguard personal information, including:

  • Secure servers
  • Encrypted connections (SSL)
  • Limited access to authorised personnel only

While no system is completely secure, we work continuously to protect your data.

9. Your Rights

You have the right to:

  • Access personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data where legally permitted

To exercise these rights, please contact us using the details below.

10. Changes to This Policy

Nestlight may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Nestlight

Email: sales@nestlight.com.au
Australia